• • • Service Charges/Gratuities
  • Meals in Specialty Restaurants (unless part of the amenity package selected)
  • Alcoholic Beverages (unless part of the amenity package selected)
  • Pops and some other non-alcoholic beverages (unless part of the amenity package selected)
  • Spa and Salon Services
  • Exercise classes
  • Casino
  • Dining Entertainment
  • Transfers (unless pre-purchased with air/sea packages)
  • Hotel Stays pre-/post-cruise (unless pre-purchased)
  • Shore Excursions
  • Photography
  • Internet Access
  • Baby Sitting Services
  • Specialty Onboard Seminars
  • Art purchases
  • Gift shop purchases
  • Video Arcade
  • Phone calls off the ship
  • Wi/Fi & Satellite connection for tablets, phones/mobile devices
  • Laundry Services
  • Use of the Medical Centre
  • Government taxes, port expenses, and fees
  • Convenience Charge for Room Service (does not apply to The Haven and Norwegian Suites)

Cancellation Fees on Cruise Fares, Air Add-Ons, Land Packages and Other Add-On Charges

Cancellation fees for cruise, air, land and other charges will follow the schedule above and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Additionally, spelling corrections may be considered cancellation.

Cancellation requests must be submitted via email to info@utravelplus.com. A confirmation will be sent by uTravelPlus within 2-3 business days. Your booking will not be considered cancelled until a confirmation has been sent. Depending on when the cruise is cancelled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule. *

The Payment and Cancellation Policy is subject to change without notice.

Additional conditions*

• Cancellation for any reason after the initial deposit will incur a $50.00 admin fee per guest. Payment is to be collected prior to processing any refund request.
• Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is cancelled, a cancellation fee will apply.
• No refunds will be given for any missed days of a Land Package.
• No refunds will be given on any cruise for no-shows.
• No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise.

• Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full.
• Cancellation fees for ground transfers will apply if removed within 28 days of the start of the sailing.
• Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees.
• The above schedule of cancellation fees will begin immediately once money has been applied to the reservation.